Technology Solutions Professional

Profile

Description

The Technology Solution Implementation Professional 2 delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Technology Solution Implementation Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

KEY ACCOUNTABILITIES

Coordinate and contribute to multiple projects related to a major initiative for the company that encompasses multiple systems teams and business areas

Secure effort of outside resources and remove barriers that impact project completion

Manages technical relationships

Manages operational relationships

Use interview skills and general business knowledge to help gather and document business system and functional requirements

Data analysis, troubleshooting and customer interaction

Work with developers to understand work related to design, development and integration.

Assist developers with resolving technical or process issues by performing research, removing issues and providing needed documentation.

Prepare system deployment and communication plan

Coordinate end user acceptance testing and verify sign off by each business area tester prior to deployment. Assist users as necessary with testing.

Provide on-going system support

This role description in no way states or implies that the key accountabilities above are the only ones being performed by the individual(s) with this role description. The individual(s) may be called upon and required to follow other instructions or perform other duties and tasks requested by his or her supervisor, consistent with the purpose of the position, department and/or company objectives .

Required Qualifications

Bachelor's Degree or related experience designing, developing, and testing of software applications

Experience with SQL Server Management Studio including TSQL

One or more years of Production Support experience

Excellent communication skills when problem-solving for end users

Ability to work well in a team development setting

Experience in IT business analysis

Knowledge of Systems Development Life Cycle, Waterfall and Agile development methodologies

Experience problem solving and consultation with complex environments

Microsoft Office (Word, Excel, Outlook) Proficient to include MS Access

Experience in problem analysis and process documentation

Experience working in cross-functional, collaborative teams

Confidence to ask questions and learn from failures

Strong ability to understand existing code and refactor when appropriate

Eagerness to learn and acquire new development skills as needs change

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Work at Home/Remote Requirements

WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office.

A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Preferred Qualifications

Master's degree

Development experience in: C# (ASP.NET Core, WPF), HTML, JavaScript, VBA (MS Excel and Access)

Prior experience working in the healthcare industry

Prior experience in automation

Additional Information:

Interview Format:

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected, you will receive correspondence inviting you to participate in a Modern Hire assessment. You will have a set of questions and you will provide responses to each question. You should anticipate this to take about 15 - 20 minutes. Your answers will be reviewed and you will subsequently be informed if you will be moving forward to next round.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions to add the information into the application at Humana's secure website.

Additional Information:

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field. Every associate and contractor who work inside a Humana facility or in the field, regardless of vaccination status, must complete a daily health screening questionnaire.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com